Contact us

Service interruption until 6 January 2026

The syndicom unemployment insurance fund will be closed from Saturday, 20 December 2025, until Monday, 5 January 2026.

Job-Room and all eServices will be unavailable from midday on 19 December 2025 until 6 January 2026.
No payments will be made by the unemployment insurance funds between 22 December 2025 and 6 January 2026.

The unemployment insurance fund must receive the «Details regarding insured person» form for the month of September 2025 in paper form by 31 December 2025 at the latest.

Address for sending documents by post:
syndicom unemployment fund
Monbijoustrasse 31
3011 Bern

Always state your personal or social security number.

The easiest and fastest way to receive your unemployment benefits is to fill out your «Details regarding insured person» form and submit your monthly documents online at www.job-room.ch.

We thank you for your understanding and valuable cooperation and wish you a happy holiday season!

We will be happy to talk to you in English on the phone and in mails.

Unfortunately, the software of the Federation we have to use to manage cases does not yet offer English. For this reason, some forms and automatically generated correspondence will only be available in German, French and Italian.

Our points of contact

Head office syndicom unemployment fund

The staff of the unemployment insurance fund syndicom is looking forward to work with you. We are happy to support you and will promptly take care of your request.

Monbijoustrasse 31
3011 Bern

Tel. 031 390 66 33
Fax 031 390 66 93

E-Mail: arbeitslosenkasse[at]syndicom.ch

Telephone consultation hours

Monday to Friday, 9–11 Uhr

Counter hours

Counter hours are on Thursdays from 13.30 to 16.00.

Personal consultations

By appointment

Region Bern, Biel, Bernese Oberland, Emmental, Upper Valais

Monbijoustrasse 31
3011 Bern

Tel. 031 390 66 33
Fax 031 390 66 93

E-Mail: arbeitslosenkasse[at]syndicom.ch

Telephone consultation hours

Monday to Friday, 9–11 Uhr

Counter hours

Counter hours are on Thursdays from 13.30 to 16.00.

Personal consultations

By appointment

Northwest and Central Switzerland Region

Rebgasse 1 (4. floor)
Postfach
4005 Basel
Tel. 061 691 03 09
Fax 031 390 66 93

Mail: arbeitslosenkasse[at]syndicom.ch

Please note our mailing address:
Arbeitslosenkasse syndicom, Monbijoustrasse 31, 3011 Bern

Telephone consultation hours

We are available daily by telephone from 09:00 - 11:00 at our Bern office:
Tel. Nr. 031 390 66 33 / or also at any time by Mail:: arbeitslosenkasse[at]syndicom.ch

Counter hours

Our counter at Rebgasse in Basel is available for you as follows:
Current dates on the German page here.

Thank you for your attention.

Please note our mailing address:
Syndicom Unemployment Insurance Fund, Looslistrasse 15, 3027 Bern

Romandie (Western Switzerland)

rue Pichard 7 (3. Stock)
Postfach
1003 Lausanne
caissechomage[at]syndicom.ch

Tel. 021 310 06 66
Fax 021 310 06 61

Please note our mailing address
Arbeitslosenkasse syndicom, Monbijoustrasse 31, 3011 Bern

Counter hours

Tuesday, 9-11.30 a.m. and Wednesday 2 p.m.-4 p.m.

Telephone consultation hours in French

Monday, Wednesday and Thursday, 9-11.30 a.m.

______________________________

Rue de Montbrillant 36
1201 Genève
caissechomage[at]syndicom.ch

Tel. 021 310 06 66

Counter hours in Geneva

Current dates on the French page here.

Ticino

Unemployment Fund syndicom/VPOD

Via Genzana 2
6900 Massagno

Tél. 091 826 48 83
Fax 091 826 48 84
cassa.disoccupazione[at]syndicom.ch

Please note our mailing adress
Arbeitslosenkasse syndicom, Monbijoustrasse 31, 3011 Bern

Counter hours

Counter opening hours: Thursdays 1.30 p.m. to 4.00 p.m.
Telephone advice: Mondays, Thursdays and Fridays from 9.00 a.m. to 11.30 a.m.